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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mellisa Tipton

September 5, 2026

5  out of  5
rating by Mellisa Tipton
"We are so grateful for the deeply personalized care we have always been given from day one. This has been an insurance experience like no other. I wouldn't trade being treated like "family" for anything.
My husband and I had a very unique situation when relocating from out of state. It was very time consuming and took weeks to resolve but Kaedin never quit on us. In the end things got sorted and we could not be happier. She responds promptly with kindness and care. This woman is a wealth of information. You will not be disappointed. From personal vehicles to recreational and even coming out of financial obligations or the high risk marketplace...Kaedin is the one."
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Peyton

September 4, 2026

1  out of  5
rating by Peyton
"Jake Kaminski - State Farm Monroe.

Incredibly rude didn’t event have a State Farm signature in his email or spell his emails correctly.

Refused to set up coverage online through a secure payment link - needless to say will be giving my business elsewhere."
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Jacob Owens

August 29, 2026

5  out of  5
rating by Jacob Owens
"Katlynne was great and was able to answer all of my questions"
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Charles Armentrout

August 29, 2026

5  out of  5
rating by Charles Armentrout
"The Peyton Pettus State Farm agency always goes the extra mile to help me out! Katlynne’s performance on 8/28/2026 is just another example of no question is too small or situation too messed up. She fixed my issue and made me the priority. I don’t know Peyton or Pettus but I am always grateful for the top notch support and customer service provided!"
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John Sears

August 28, 2026

5  out of  5
rating by John Sears
"If you're shopping for insurance don't skip on Peyton Pettus State Farm. Jenn and Steve always greet me with a smile and a wave and their customer service is first class all the way! Insurance can be a pain but Jenn and Steve with their knowledge and personality make it a breeze!!"
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Walter Peggs

August 27, 2026

5  out of  5
rating by Walter Peggs
"She helped me with some good information and was to the point !"
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Jinnafer Carlone

August 27, 2026

5  out of  5
rating by Jinnafer Carlone
"I have been looking for an agency closer to home. Katie was very informational on that process. Professional and efficient. Wonderful experience!

:)"
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Chanice Roberson

August 27, 2026

5  out of  5
rating by Chanice Roberson
"Had a great experience with Joe and Peyton Pettus State Farm.

Very Kind and knowledgeable. Made everything super easy. I thank you so much. Ten out of ten!"
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Alexa Marie

August 27, 2026

5  out of  5
rating by Alexa Marie
"Katie is very sweet and professional. She was able to immediately resolve my issue."
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Assault Blade

August 27, 2026

5  out of  5
rating by Assault Blade
"Very friendly and efficient."
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John Ellison

August 27, 2026

5  out of  5
rating by John Ellison
"Johanna was very professional in her field of work on the phone yesterday with me,I was very pleased with her. GREAT JOB"
We responded:
"Thanks for the 5 star rating John! We appreciate you and your business!"
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Adam Everett

August 27, 2026

5  out of  5
rating by Adam Everett
"Ethan was great to work with. Personable and good at his job. Always responds in a appropriate fashion, time, and manner"
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Jacob Marks

August 26, 2026

5  out of  5
rating by Jacob Marks
"Julia was polite, informative, and easy to work with."
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indrea porter

August 26, 2026

5  out of  5
rating by indrea porter
"They answer my question to fill out paperwork. It was zero turnaround time because she made this happen for me but then 20 minutes I want to thank you so much for your rapid response. I really appreciate that."
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Austin Sims

August 25, 2026

5  out of  5
rating by Austin Sims
"Katie and Kayle did a wonderful job assisting me today. They directed me to Jackson for a life insurance quote. Friendly staff and excellent experience."
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Matthew Morrill

August 19, 2026

5  out of  5
rating by Matthew Morrill
"Steve did an amazing job helping me bring my financials over to State Farm. Highly recommended"
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Troy Strunk

August 10, 2026

5  out of  5
rating by Troy Strunk
"Great customer service"
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Monica Herring

August 1, 2026

5  out of  5
rating by Monica Herring
"Cole Kearney was very patient and honest with me. He was very professional. If you need a state farm agent, he is your guy!"
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Emma Turner

July 30, 2026

5  out of  5
rating by Emma Turner
"Brenham was absolutely wonderful throughout my entire insurance process! He was professional, helpful, and always quick to answer any questions I had. He made the process smooth and stress-free, and I truly appreciate his excellent customer service. Highly recommend!"
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Payne Schultz

July 22, 2026

5  out of  5
rating by Payne Schultz
"I got a quote from Mia and Darden for home owners insurance and auto insurance to compete against my current geico policy. They were very professional and very helpful! Competitive rates and they answered all of my questions!"
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Emma Silvey

July 21, 2026

5  out of  5
rating by Emma Silvey
"Mia is the absolute best! Highly recommend her!!!"
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Victor Manuel

July 21, 2026

5  out of  5
rating by Victor Manuel
"Excellent service, thanks Kayle . ! 100% happy"
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Shelby Clark

July 21, 2026

5  out of  5
rating by Shelby Clark
"I got a quote for car insurance through Kayle and she gave me a great price over $100 cheaper than my previous car insurance. She was very friendly and professional. The whole process was quick and stress free. Definitely recommend all my friends and family to her for their car insurance needs."
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Brandon Hinton

July 20, 2026

5  out of  5
rating by Brandon Hinton
"I was unable to get into my Statefarm app for weeks tried calling multiple times but was never able to get anyone but AI. Steve was able to call and get me connected with a real person who was able to fianlly get me logged in. Huge thanks to Steve for helping me out!!"
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Tom Kramer

July 17, 2026

5  out of  5
rating by Tom Kramer
"Jennifer Cagle was super helpful and knowledgeable with helping me switch my auto and renter's insurance. I've had the opportunity to work with her in the past and she is always very friendly and professional. I'd highly recommend both her and the agency as a whole to anyone. I've had the pleasure of meeting Peyton and several other staff members in the past and have always found them to be knowledgeable, kind, and professional. It's no surprise to me why they're the top local State Farm agency and one of the best in the country as well."