State Farm® Insurance Agent Peyton Pettus

"Woke up this morning in a panic ⭐⭐⭐⭐⭐ I called to pay my bill and somehow ended up with a free therapy session too. Seriously though, I was stressed and overwhelmed. Joe spent over 20 minutes walking me through everything, patiently answering every question and helping me calm down in the process. He never rushed me, never made me feel like an inconvenience, he made a frustrating situation so much easier to handle. 😭 🫶🏼 I’m pretty sure “therapist” isn’t in his job description, but he definitely talked me off the ledge today. Phenomenal customer service and a genuinely kind person. Thank you for going above and beyond—it meant more than you know Joe. 💙"

"Fantastic experience with Brenham! Responsive. Helpful. Kind. Honest. Just the kind of person we want to work with!"

"We definitely recommend if you want to save money. When our home insurance went up again, I shopped around. I spoke with Mia in the office first. She referred me to Agent Anna Grave who went through the coverage they would provide step by step. Every question was answered Policies were put in p0lace quickly. We walked away with great home and car insurance and saving more than $2,000 a year over our other company. Tell them I sent you!!!"

"Mia was awesome with helping me get a an auto quote! She’s so great"

"Great agent, great team!!"

"Very helpful with a lot of information also was very patient when asked questions this is coming from Lance Rieves"

"Jo Yarborough was so helpful with getting me Trupanion pet insurance for my new kitten! She made it so quick and easy and took me through all of my options. I couldn’t recommend more!"

"My State Farm rep Cameron Gilbert has been fantastic, always responsive, knowledgeable and genuinely helpful. He makes everything easy to understand and goes above and beyond provide great service. I highly recommend him to anyone looking for a reliable and caring insurance agent."

"Mia is awesome to work with and my go to at Peyton Pettus' office. As a mortgage lender it's nice to have a good point person to reach out to for any insurance needs from the office and Mia is that person for me."

"Thank You Kaedin Hawkins you were very helpful."

"They never answer the phone or return a call. Always an excuse to not do what I need"

"If you expect your insurance company to actually investigate a claim and communicate with you, look elsewhere. I left State Farm after they completely mishandled a wreck where another driver ran a stop sign causing me to get into a accident. Zero Investigation: State Farm paid out the at-fault party within 48 hours before even looking at the traffic cam footage. Completely Contradictory: Once I finally got them the video, they explicitly told me I was 100% not at fault. Six months later, with zero communication or warning, they quietly changed it to 60% my fault for "failing to look for hazardous objects." Archaic Technology: Trying to submit evidence is a joke. They refuse to accept Google Drive, OneDrive/Outlook, or YouTube links, making it nearly impossible to send large, high-quality video files of the accident. Ghosted by Local Office: My local agent's office was impossible to reach. If you call past 12:00 PM, good luck. Voicemails go completely unanswered. They will take your premiums every month, but the second you actually need them to do their jobs, they will fail you, ignore you, and fold to the other insurance."

"Mia is excellent at customer service and she always finds the answers to my questions regarding my insurance needs. I highly recommend Peyton Pettus State Farm."

"Super quick and professional! Kaedin helped us get insurance quickly so we could drive off the lot same day without any delays. Great experience!"

"Kaedin is the best!! She’s knowledgeable and gives great coverage advice! Can’t recommend her enough!!!"

"It was great service! Im super happy with the time they took with me and their flexibility! Brenham was my agent and he did a really great job! I would recommend to everyone!"

"Peyton and Gilbert were great. I was looking for a commercial insurance for my business, they were very diligent to get the job done. I am looking forward to do more business with them when I have an insurance need. Thank you for your help!"

"My agent Brenham Daniell was super helpful on getting me much better rates than my old insurance."

"Kaedin Hawkins addressed my issue and got me covered with zero hassle.i highly reccomend using her for any of your insurance needs. Here are some of the things she covered"

"Great experience from start to finish. Kaedin was super helpful, responsive, and made the whole process easy to understand. She found us a great rate and took the time to answer all my questions. Definitely recommend! Especially Kaedin!"

"This firm gave me the best deal on my insurance and were very informal. Kaedin helped me so much after I got into a crash."

"Kaedin made our day! She came through in a time of need and we cant thank her enough! KAEDIN IS YOUR AGENT!"

"So thankful for the awesome people at Peyton Pettus State Farm ! They have kept my family and I ensured for years at affordable rates. Kaedin Hawkins is the best and has always made it so easy to stay in the loop on my coverage and premiums. Highly recommend them for all your insurance needs !"

"I LOVE my State Farm agent, Kaedin Hawkins. She is so nice and responsive. When I need help, she is on it with a quick answer! I was so hesitant to switch my house and car insurance but she made the process so easy and stress-free. State Farm had the best quotes to fit my needs and transferring was seamless. When I've had to call the office, Sam answers the phone- imagine that- a real person! She is wonderful with helping me as well. I won't go anywhere else! Thank you Kaedin and State Farm team- you all are awesome!!"

"Jo is always a pleasure to reach out to. From my first encounter over a year ago to now, she’s always responsive, prompt and helpful. Furthermore, I love the individual feel to working with this team including the thoughtful birthday and holiday cards."