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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Tanner

June 4, 2026

5  out of  5
rating by Andrea Tanner
"Jo Yarborough was so helpful with getting me Trupanion pet insurance for my new kitten! She made it so quick and easy and took me through all of my options. I couldn’t recommend more!"
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Shaun Croal

June 4, 2026

5  out of  5
rating by Shaun Croal
"My State Farm rep Cameron Gilbert has been fantastic, always responsive, knowledgeable and genuinely helpful. He makes everything easy to understand and goes above and beyond provide great service. I highly recommend him to anyone looking for a reliable and caring insurance agent."
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Kolby Hanson

June 4, 2026

5  out of  5
rating by Kolby Hanson
"Mia is awesome to work with and my go to at Peyton Pettus' office. As a mortgage lender it's nice to have a good point person to reach out to for any insurance needs from the office and Mia is that person for me."
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Briana Parrish

June 4, 2026

5  out of  5
rating by Briana Parrish
"Thank You Kaedin Hawkins you were very helpful."
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Aniya McRae

June 3, 2026

5  out of  5
rating by Aniya McRae
"Ethan was a great help and was very patient through the whole process! Thank you so much!"
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Hansen Bonilla

June 3, 2026

1  out of  5
rating by Hansen Bonilla
"They never answer the phone or return a call. Always an excuse to not do what I need"
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Shahri Sepehri

June 1, 2026

5  out of  5
rating by Shahri Sepehri
"Ethan was the ultimate agent. He never even let my call go to voicemail. I had to ask Ethan to react on the fly several times canceling my policy, and reinstating it in order to help me buy a new car off carvana. I love state farm because of him."
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Tabor Marshall

May 26, 2026

1  out of  5
rating by Tabor Marshall
"If you expect your insurance company to actually investigate a claim and communicate with you, look elsewhere. I left State Farm after they completely mishandled a wreck where another driver ran a stop sign causing me to get into a accident. Zero Investigation: State Farm paid out the at-fault party within 48 hours before even looking at the traffic cam footage. Completely Contradictory: Once I finally got them the video, they explicitly told me I was 100% not at fault. Six months later, with zero communication or warning, they quietly changed it to 60% my fault for "failing to look for hazardous objects." Archaic Technology: Trying to submit evidence is a joke. They refuse to accept Google Drive, OneDrive/Outlook, or YouTube links, making it nearly impossible to send large, high-quality video files of the accident. Ghosted by Local Office: My local agent's office was impossible to reach. If you call past 12:00 PM, good luck. Voicemails go completely unanswered. They will take your premiums every month, but the second you actually need them to do their jobs, they will fail you, ignore you, and fold to the other insurance."
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Jim Murphy

May 22, 2026

5  out of  5
rating by Jim Murphy
"Mia is excellent at customer service and she always finds the answers to my questions regarding my insurance needs. I highly recommend Peyton Pettus State Farm."
We responded:
"Jim, thank you for your review and 5 star! I'll be sure to send the kudos off to Mia! We appreciate you and your business!!! Peyton Agent/Owner"
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J Jones

May 15, 2026

5  out of  5
rating by J Jones
"Super quick and professional! Kaedin helped us get insurance quickly so we could drive off the lot same day without any delays. Great experience!"
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Savanna Sorrells

May 13, 2026

5  out of  5
rating by Savanna Sorrells
"Kaedin is the best!! She’s knowledgeable and gives great coverage advice! Can’t recommend her enough!!!"
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Seth Jones

May 9, 2026

5  out of  5
rating by Seth Jones
"It was great service! Im super happy with the time they took with me and their flexibility! Brenham was my agent and he did a really great job! I would recommend to everyone!"
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Olga Jaramillo

May 9, 2026

5  out of  5
rating by Olga Jaramillo
"Peyton and Gilbert were great. I was looking for a commercial insurance for my business, they were very diligent to get the job done. I am looking forward to do more business with them when I have an insurance need. Thank you for your help!"
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BRYSON SEAY

May 8, 2026

5  out of  5
rating by BRYSON SEAY
"My agent Brenham Daniell was super helpful on getting me much better rates than my old insurance."
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Connor Lilly

May 8, 2026

5  out of  5
rating by Connor Lilly
"Kaedin Hawkins addressed my issue and got me covered with zero hassle.i highly reccomend using her for any of your insurance needs. Here are some of the things she covered"
We responded:
"Thanks so much Connor! We appreciate your feedback, and thank you for choosing the best agency in the US! Welcome to the fam! Peyton Agent/Owner"
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Brittany Roe

May 7, 2026

5  out of  5
rating by Brittany Roe
"Great experience from start to finish. Kaedin was super helpful, responsive, and made the whole process easy to understand. She found us a great rate and took the time to answer all my questions. Definitely recommend! Especially Kaedin!"
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Nonya Buisnes

May 7, 2026

5  out of  5
rating by Nonya Buisnes
"This firm gave me the best deal on my insurance and were very informal. Kaedin helped me so much after I got into a crash."
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William Martin

May 7, 2026

5  out of  5
rating by William Martin
"Kaedin made our day! She came through in a time of need and we cant thank her enough! KAEDIN IS YOUR AGENT!"
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Jeremiah Adams

May 7, 2026

5  out of  5
rating by Jeremiah Adams
"So thankful for the awesome people at Peyton Pettus State Farm ! They have kept my family and I ensured for years at affordable rates. Kaedin Hawkins is the best and has always made it so easy to stay in the loop on my coverage and premiums. Highly recommend them for all your insurance needs !"
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Jody L.

May 7, 2026

5  out of  5
rating by Jody L.
"I LOVE my State Farm agent, Kaedin Hawkins. She is so nice and responsive. When I need help, she is on it with a quick answer! I was so hesitant to switch my house and car insurance but she made the process so easy and stress-free. State Farm had the best quotes to fit my needs and transferring was seamless. When I've had to call the office, Sam answers the phone- imagine that- a real person! She is wonderful with helping me as well. I won't go anywhere else! Thank you Kaedin and State Farm team- you all are awesome!!"
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Mackenzie Snyder

May 3, 2026

5  out of  5
rating by Mackenzie Snyder
"Jo is always a pleasure to reach out to. From my first encounter over a year ago to now, she’s always responsive, prompt and helpful. Furthermore, I love the individual feel to working with this team including the thoughtful birthday and holiday cards."
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Katie Smith

May 1, 2026

5  out of  5
rating by Katie Smith
"Kaedin provided excellent customer service for me today regarding our C-20 Flatbed. It is so nice to call and hear a friendly voice, highly recommend!"
We responded:
"Awesome to hear Katie!!! And thank you for choosing us!! We appreciate the great 5 star and please let us know if you ever need anything!! Peyton Agent/Owner"
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stephanie Pulido

April 30, 2026

5  out of  5
rating by stephanie Pulido
"I have had the pleasure of working with both Abigayle Allen and Ana Grace at State Farm and both have been amazingly helpful and friendly. Abigayle went above and beyond to make herself available for my daughter and I. Thank you so much for all your help."
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Dylan Williams

April 30, 2026

5  out of  5
rating by Dylan Williams
"Anna grace was awesome and super helpful she went above and beyond!"
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Amelia Edwards

April 17, 2026

5  out of  5
rating by Amelia Edwards
"Mia is so amazing! She helps me with all my questions & goes above and beyond to make sure I have everything that I need!"